Act3Life — Privacy Policy

Personal data is: “Information that relates to the identity of a natural person and can identify them directly or indirectly. An identifier could be name, number, location data, online identifier, physical, physiological, genetic, economic, cultural, or social.”

This Privacy Policy sets out how we obtain, use and protect any personal data you provide to us and explains the following:

·      what personal data Act3Life may collect about you

·      how and when Act3Life will use the information we collect about you

·      on what basis Act3Life will collect and use your personal data

·      whether Act3Life will disclose your details to anyone else

·      how long Act3Life will keep your data

·      where your data will be stored

·      your choices regarding the personal data you provide to us

·      the use of cookies on the website and how you can exercise your choices in relation to those cookies.

If you would like more information or would like to change the way we communicate with you, please contact us via:

·      Email: Adrian [at]  Act3Life [dot] com

Your personal data is protected by UK legislation, specifically the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) 2003. The General Data Protection Regulation (GDPR), EU regulation (2016/679), comes into force on 25 May 2018 and provides enhanced rights and protection for the personal data of individuals within the European Union.

What personal data will collect about me?
Personal data is collected directly from you when you interact with, for example by being a coaching client, participating in a workshop or seminar, making a purchase or subscribing to our e-news. Data may be collected online, on paper, by telephone or in person.

The data we collect will typically include your name, postal address, email and phone number, and any information you supply to us relevant to the coaching task. We may also collect some financial information from you if you buy coaching services from us. does not store any usable credit/debit card details. 

How and when will Act3Life use the personal data we collect about you? 
We will use the information we collect about you to provide the best possible coaching service, workshop or seminar,  to process your requests and to keep in touch about coaching work.

Examples include:

·      to enable the coaching work to be effective

·      to process transactions

·      to send information about coaching work

·      to record any contact we have with you to help us provide you with the most appropriate communications

·      to check that your communication preferences are up to date

·      to invite you to participate in future events

·      to notify you of changes to our policies

·      to ensure that content from our website is presented in the most effective manner for you and your computer


On what basis will Act3Life process your data?
Act3Life will use one of the following legal basis, outlined in the GDPR, when processing your personal data.

·      Consent: We will always seek to obtain freely given, clear and specific consent before processing personal data. Our communications and website will have clear instructions of how to withdraw consent or change communication preferences.

·      Necessary for contract: We will need to process personal data if we enter into a contract with you.

·      Legal obligation: We need to keep certain information that contains personal data such as financial records to comply with our statutory obligations.

·      Vital interests: We may have to use some personal data when it is your vital interests for us to do so such as in a medical emergency.

·      Legitimate interest: We may use your personal data to contact you where we believe it is in our legitimate interest to do so and where we are confident that such processing is not likely to prejudice your legitimate interests or rights and freedoms. 

Will Act3Life share your personal data with anyone else?
We will only use your information within the coaching context and for the purposes for which it was obtained. Adrian Reith will not, under any circumstances, share or sell your personal data with any third party for marketing purposes and you will not receive offers from other organisations or companies as a result of giving your details to us.

We may need to share your data with third-party organisations who provide services to us such as printing, delivering post, sending emails and processing donations and payments. We will only provide these organisations with the specific information they need to provide the service we have asked them to deliver and we will ensure that your data is treated with respect and integrity at all times.

How long will Act3Life keep my personal data?
Notes are kept in and from coaching sessions on paper.  We will hold your personal data on our systems for up to a year after the termination of the coaching work after which the paper files will be shredded.  We will only keep data deemed “sensitive” under the GDPR for the minimum amount of time necessary for us to deliver the activity for which we needed the data.

Where will my data be stored?
One single file of personal data relating to the content of the coaching work is stored in a locked paper-based filing cabinet at our offices.  Contact information: name, email, and phone numbers and address - is also stored on our computer system and iCloud.  

How can I update, see or delete my personal data? 
The accuracy of your information is important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest to you.

If you wish to change how we communicate with you, or update the information we hold, then please contact us:

·      Email: Adrian [at] Act3Life [dot] com

Our newsletters always contain instructions detailing how to unsubscribe or change communications preferences.

You have the right to request to see the personal data Act3Life holds about you and also the “right to be forgotten” (i.e. to ask us to delete all the personal data we hold about you). Please use the contact details above if you wish to pursue either of these options.

Cookies on the website
Cookies are small text files on your computer or device. They are made by your web-browser when you visit a website. Every time you go back to that website, your browser will send the cookie file back to the website’s service.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences and generally improving the user experience when using the website.

The Act3Life website uses cookies, please CLICK HERE to read a detailed explanation of when and how they are used on our website.